All prices effective as of 1st February 2019
|Walk In Cabin||$26||$38|
|Penthouse Suite (only 1 available)||$44||$53|
|Luxury Cat Suite||$58||$73|
|Small & Medium/Large Breed Together||N/A||$76|
Luxury Dog Suites
|Small Breed||Large Breed|
|Standard Size – Single dog||$65||$70|
|Standard Size – Double dogs||$87||N/A|
|Large Suites – Single or Double dogs||$105||$105|
|Chandelier Room – Single or Double dogs||$125||$125|
Rabbits and Guinea Pigs
|Playtime – 15 minute Sessions||$15||$18|
|Swim Combo – 20 minute Sessions||$20||$26|
|Medication – per administration||$2.00|
Monday – Friday 8:30am- 4:30pm
Saturday 8:30am – 12:30pm
Sunday 10:00am – 12:00pm (by appointment only)
2:00pm – 4:00pm (standard hours)
We accept cash, Eftpos, Visa & MasterCard. Payment is not required until departure. Bookings that are longer than 28 days need a 50% deposit to be made upon arrival and the reminder can be paid on departure.
A non-refundable $100 deposit must be paid for all bookings over the Christmas and Easter periods to secure the booking.
*Arrival day incurs a full day fee regardless of time arriving.
*Departures 8.30am – 10.00am are not charged for that day.
*Departures 10.00am – 12.30pm are charged a half day fee.
*Departures after 12.30pm are charged a full day fee.
*All Departures on Sunday mornings are charged a 1/2 day fee
All dogs boarding for 7 days or more receive a complimentary wash on departure. For stays shorter than 7 days please ask at office for price.
Please note if you are boarding on or over a public holiday there is a one off $30 surcharge that applies per family. Christmas and Easter Bookings receive a one off $55 surcharge per family, which covers all public holidays in that period.
10% discount apply to Long term bookings (in excess of 4 weeks) and families with 3 or more pets.
All dogs must have up to date C5 vaccinations (done in the last 12 months) Cats must have up to date F3 Vaccinations (done in the last 12 months) proof of these vaccinations must be brought with you or sent through prior to boarding. Sorry but we are unable to board pets if we do not have proof of this when they arrive due to the health and safety of both your pet and the other pets boarding with us. Unfortunately due to possible added stress we do not take animals for the first time if they are elderly or have major health issues.
You are welcome to bring one item of bedding and one toy from home. These items must be well labelled. We take all care to keep these items in good condition but do not take responsibility for damage done by your pet or lost items so it is recommended not to bring the most favourite toy or blanket.
Medication and Health
If your pet is on any medication whilst boarding please bring medication in the original labelled bottles from the Vet or provide a detailed description what the medication is, and how often it needs to be administered. It is recommended that more medication is brought than required in case you are held up and longer boarding is required. Please provide details on a separate piece of paper, of administration details and anything that we need to monitor related to the health issue. Please note we do not except first time boarders over the age of 12 (dogs) or 15 (cats) years without an in depth discussion on their health and needs. Boarding may be declined due to health issues. Diabetics will only be boarded if they have been a regular client of ours and with a chat with our manager regarding their needs.